Online Lactation Education

Online Education Modules

Complete our courses from the comfort of your own home!

Education Topics

Online education is offered on a variety of topics. This education is essential for any healthcare professional or individual who works with new families and their newborns. Please see course offerings for more information!

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Register

Sign up for online education! On the Course Offerings tab, click a course's link to obtain detailed information on learning objectives, topics to be covered for each course and to register.

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Pricing:

2 Hour Modules: $30 each
3 Hour Modules: $50 each

Online Excellence in Care with the Ten Steps
Individual: $125
Institutional/Group: Starts at $85 per person *
* 5% discount does not apply for institutional/group contracts.

Best Practice: Managing Early Feeding Challenges
$50

** 5% discount when you purchase six or more modules!

IBCLC Certification and Recertification

Here at EPE we are trying to make the new process of certification and recertification as easy as possible. Along with the live Advanced Update and Lactation Strategies course, we provide a large array of programs to help you reach your required CERPs based on the IBLCE Detailed Content Outline.

Advanced Update and Lactation Strategies: Hone your skills and knowledge as you prepare to certify or recertify as an IBCLC. If you are taking the IBLCE exam for the first time, or trying to understand the new recertification strategies, or planning for the Self-assessment exam, or maybe just wanting the latest in research updates, this live course is where you want to be!

Below we have provided three documents to help make choosing and tracking courses as easy as possible:

  1. IBLCE Detailed Content Outline with EPE Courses: This document provides a breakdown of EPE courses divided by the IBLCE Detailed Content Outline Categories.
  2. EPE Course Catalogue with IBLCE Detailed Content Outline Categories: This document provides the list of EPE course side by side the IBLCE Detailed Content Outline Categories.
  3. EPE CERP Tracker: This interactive document will allow you to track your first-time certification or recertification process.

For more help, please contact us and we can help design a curriculum plan for Certification and Recertification that is right for just you!

Course offerings

Click on a course title to obtain detailed information on learning objectives, topics to be covered for each course and to register.

Foundations for Best Practice in Lactation Care - FULL PROGRAM

48 hours & designation as a Certified Lactation Educator

Lectures from our popular 5-Day face-to-face program were recorded live, converted into online modules and now are available as a complete online education course.

This essential education is for any healthcare professional or individual who works with new families and their newborns, or as the beginning process for becoming an International Board Certified Lactation Consultant (IBCLC). All content is based on current scientific research and enables participants to provide accurate, up-to-date and consistent information about breastfeeding and lactation from birth through the process of weaning.

Registered Nurses, International Board Certified Lactation Consultants and Registered Dietitians will earn Continuing Education credits. Candidates preparing to sit for their first IBCLC certification examination will earn instructional hours in topics on the IBLCE (International Board of Lactation Consultant Examiners) Detailed Content Outline.

Details

  • Students will have 12 months to complete the course. Most students finish in 3 months or less.
  • The course is divided into 24 learning modules.
  • At the end of each module, there is an exam to test your understanding of the material. You must pass the exam before moving to the next module in the series. To receive credit for the course, you must pass all module exams with a score of 85% or better.
  • Designation as a Certified Lactation Educator (CLE) indicates completion of 45, or more hours of lactation education. It is valid for five years, but it is not an official credential that requires renewal. Currently, the International Board-Certified Lactation Consultant (IBCLC) is the only certification that is considered optimal, of the highest standard and recognized world-wide. We always hope that individuals will go on to pursue that title. (More information on the requirements for becoming an IBCLC can be found at the International Board of Lactation Consultant Examiners website.)
  • Not ready to take the full course? Students wanting to earn CERPs for recertification or take one or more modules can view & register for individual modules from this course here.

Pricing

  • $650.00 per person

Education Credits

  • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 – 49 L CERPs
  • Instructional hours in topics on IBLCE Detailed Content Outline – 49 Hours
  • California Board of Registered Nursing, Provider Number: CEP 14127 – 49 Contact Hours (RNs Only)
  • Commission on Dietetic Registration CPE hours, Category II, Provider Number: EV001 – 49 CPE Hours (Expire: May 31, 2024)

Excellence in Care with The Ten Steps

15 hours

This 15-hour, online program provides the education cornerstone for hospitals to pursue the designation of "Baby-Friendly" and is available 24 hours a day, 7 days a week, 365 days a year to anyone who meets the system requirements. This course explores the rapidly changing role of all healthcare professionals in caring for pregnant and new families and is designed to help hospitals and communities provide the basics of early breastfeeding care, with a focus on implementing The Ten Steps to Successful Breastfeeding.

Details

  • Students will have 6 months (180 days) to complete the course.

Topics Covered

Please note, the minimum 5 hours of supervised clinical experience required by Baby Friendly USA under Step 2 Training Requirements is not included in Online Excellence in Care with the Ten Steps. Rather, this face-to-face, hands-on workshop can be arranged on-site at the hospital or facility in consultation with Evergreen Perinatal Education.

Learning Objectives

  • Describe barriers to effective communication with women about feeding their babies.
  • List birthing routines that may influence breastfeeding success.
  • Discuss the rationale of skin to skin care for mother and baby
  • Describe how our care influences milk production
  • Describe the basic elements of correct positioning and latch
  • Perform a breastfeeding LATCH score
  • Identify the special needs of babies born too early
  • List ways for mothers to maximize breastmilk production
  • Describe the importance of human milk for human babies
  • List possible negative effects of supplementing babies with breastmilk substitutes.
  • Discuss some marketing tactics used by commercial baby food industries.
  • Evaluate the current AAP recommendation about infant sleep
  • List several possible responses when women request formula, nighttime nursery care
  • Discuss the rationale of restricting pacifier use in the early weeks of breastfeeding
  • Describe infant feeding cues
  • Develop a care plan to help a mother with nipple pain, engorgement, infection
  • Discuss the importance of providing protection and support to childbearing women

    • Pricing

    $125 per person

    Pricing is also available for the following:
    • group rates and subscriptions
    • pricing for the 15-hour or 20-hour in-person Baby Friendly staff training

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 – 15 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline – 15 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 – 15 Contact Hours (RNs Only)
    • Commission on Dietetic Registration CPE hours, Category II, Provider Number: EV001 – 15 CPE Hours (Expire: May 31, 2024)

    Provider Ten Step Education

    4 hours

    Details

    • Students will have 3 months (90 days) to complete the course.

    Course Description

    This 4-hour online program was specifically designed for maternal-infant healthcare providers and fulfills the education requirements of the Baby-Friendly Hospital Initiative. This course focuses on the healthcare provider's role in caring for pregnant and new families and is designed to help hospitals and communities provide the basics of early breastfeeding care, with a focus on implementing the Ten Steps to Successful Breastfeeding. Though intended for healthcare providers, registration is open to anyone.

    Learning Objectives

  • Describe the common barriers to effective communication about feeding babies.
  • Discuss the importance of prenatal care/education in successful breastfeeding.
  • List hospital/early medical routines that influence breastfeeding success.
  • Describe how early practices can influence future milk production.
  • Discuss the importance of positioning and latch/attachment to the breast in preventing nipple pain.
  • List common sense approaches to feeding infants who are born early.
  • Discuss the most effective ways to maximize milk production when mothers are separated from their infants.
  • Identify times for appropriate supplementation of the breastfed baby.
  • Discuss the importance of mothers and infants remaining together in the early days.
  • List the specific risks and treatments for breast and nipple pain.
  • Discuss the importance of collaboration along the healthcare continuum.

    • Pricing

    $50.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 4 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 4 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 4 Hours (RNs Only)

    Additional Modules

    3 hours each, unless otherwise noted

    The following in-depth, three-hour modules can be used to compliment the Foundations for Best Practice in Lactation Care or Excellence in Care with the Ten Steps online or in person courses. Use these modules to complete the 90 hours of required lactation education for IBLCE exam eligibility, for continuing education credit, or simply to extend existing knowledge.

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • List the rationale for providing breastfeeding promotion in a prenatal clinic setting
  • Discuss several ways to incorporate breastfeeding promotion into a busy clinic schedules
  • List several things to say that might increase a woman's confidence in breastfeeding
  • Describe the barriers to comfortable discussions about breastfeeding
  • Need objectives on generational differences, etc.
  • Discuss the connection between domestic violence, past sexual abuse and breastfeeding promotion
  • Discuss possible approaches when talking to PG teens

    • Pricing

    $50.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 3 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 3 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 3 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Describe the Influence of old medical traditions on current practice
  • Discuss the possible effects of labor medications on breastfeeding infants and their mothers
  • Evaluate the effects of current newborn assessment standards
  • List several changes in early hospital activities that could positively impact breastfeeding
  • Describe how early hospital routines can impact a newborn's ability to control blood sugar levels
  • Discuss new approaches to Cesarean birth that can enhance breastfeeding success

    • Pricing

    $50.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 3 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 3 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 3 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Discuss the rationale of providing skin to skin care for all newborns
  • Describe the physiological impact when babies and mothers have close contact immediately following birth
  • Describe the specific advantages of "Kangaroo Care" for preterm infants
  • Provide strategies for implementing skin to skin care in hospital practice

    • Pricing

    $50.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 3 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 3 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 3 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Discuss the importance of early positioning for breastfeeding newborns
  • Consider the various methods proposed for early breastfeeding
  • Discuss the importance of avoiding breastfeeding dogma
  • Describe the capabilities of a newborn to breastfeed
  • Complete a LATCH assessment
  • Teaching moms hand expression early post partum

    • Pricing

    $50.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 3 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 3 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 3 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Identify the special risks for babies born at < 34 weeks gestation
  • Discuss theories of the causes of premature birth and the impact on health care system
  • Discuss ways to combine optimal feeding practices with high risk neonatal care
  • Discuss common NICU morbidities and how mother's milk can impact them
  • Identify the risk factors for poor milk production for mothers of preterm infants
  • Describe ways to enhance breastfeeding success for the mother of a very premature infant.
  • List ways for mothers of preterm infants to maximize breastmilk production
  • Discuss the rationale of test weights for preterm breastfeeding infants
  • Design a discharge feeding plan for the preterm infant
  • Discuss the importance of early follow-up

    • Pricing

    $50.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 3 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 3 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 3 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • State the benefits of using donor human milk
  • Summarize the position statements of 2-3 key organisations and agencies about using pasteurised human donor milk
  • Discuss the origins and history of milk banking
  • Summarize the current status of milk banking worldwide
  • Explain why some women share their unpasteurised milk with each other rather than donate it to a milk bank
  • Discuss the safety, quality and risks of shared unpasteurised milk and of pasteurised milk from milk banks
  • Describe how human milk is processed in milk banks
  • Describe how milk banks screen and defer potential donors
  • Describe what you know about any oversight regulations and standards imposed upon milk banks
  • Discuss some current debates about milk banking and milk sharing
  • Discuss possible future developments in the research, technology and processing of human milk
  • List several barriers to milk donations and the use of pasteurised human donor milk
  • Provide accurate information about how and where to refer people who wish to donate milk to a milk bank
  • Prepare scripts or "one-liners" to use when talking to women in different circumstances about donating milk

    • Pricing

    $50.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 1 E CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 3 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 3 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Identify the needs unique to the LGBTQ+ community
  • Understand the terminology and gender-inclusive language
  • Describe the challenges commonly experienced by the LGBTQ+ community
  • Explore the physiology of male lactation
  • Discuss some protocols for induced lactation and increasing milk supply
  • Practice communication skills that foster safety and trust
  • Evaluate forms and information for gender-inclusivity
  • Outline the steps to create a welcoming clinical environment

    • Pricing

    $50.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 3 E CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 3 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 3 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Appreciate the complexity
  • Discuss the progression of development
  • Discuss the process of Secretory Differentiation/Lactogenesis Stage 1
  • List several hormones involved
  • Describe the process of Secretory Activation/Lactogenesis Stage 2
  • Describe the stages of early postpartum milk production
  • Consider the importance of receptor sites
  • Explain the primary function of prolactin on postpartum milk production
  • Discuss the unique function of oxytocin on breastfeeding success
  • Discuss the ongoing process of milk production

    • Pricing

    $50.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 3 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 3 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 3 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Provide a historical perspective of infant feeding
  • Recite some interesting facts about wet nursing and milk sharing in different time periods and cultures
  • Describe how the industry influenced the feeding of babies
  • State how the marketing of artificial milks led to a perceived devaluing of human milk
  • Discuss the ways that the medicalization of birth and parenting influenced infant feeding
  • List the safety, benefits, and risks of any human milk vs. formula
  • Give an update on the practice of peer-to-peer milk sharing of expressed milk
  • Summarize what various organizations and agencies are saying and doing about sharing milk
  • Describe some cultural and sociological issues involved in milk sharing
  • Consider the ethical principles involved in discussions about milk sharing
  • Create meaningful scripts for discussions about sharing or donating milk

    • Pricing

    $50.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 1 E CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 3 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 3 Hours (RNs Only)

    (2 hours)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    (2 hours)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Explain the importance of thorough and comprehensive documentation that demonstrates critical thinking in lactation care settings
  • Discuss how proper documentation lends itself to problem-solving and achieving parent's goals
  • Describe the proper format and necessary components in documentation of an inpatient or outpatient lactation consult
  • Be able to document a lactation consult using the SOAP Note format List key components to include in documentation
  • Identify past/current/future events or factors that could affect breastfeeding and inhibit achieving the parent's goals that should be documented Discuss ways to perform a thorough evaluation and assessment
  • Discuss necessary components to a written care plan that emphasises the parent's goals and behaviours that will help the family reach them

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Contact Hours (RNs Only)

    Communication Modules

    3 hours each, unless otherwise noted

    These modules are designed to advance your counseling & communication skills in general with a direct focus on breastfeeding support and lactation management. Use these modules to complete the 5 hours of required communication education for IBLCE exam eligibility, for continuing education "E" CERP credit, or simply to extend existing knowledge. Purchase separately or bundled together for a discount.

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Identify some of the possible reasons conflicting advice is so common in the healthcare system.
  • Discuss the societal challenges that make breastfeeding promotion more difficult for professionals.
  • Discuss how several researchers identified the process of becoming a family (mother).
  • Consider the role of self-efficacy in making decisions about breastfeeding.
  • Describe the techniques that can lead to more effective communication. List ideas for parent education during pregnancy.
  • Create scripts to help providers and staff communicate during pregnancy.
  • Discuss how the loss of control to the medical community has impacted families' confidence.
  • Discuss how personal biases affect communication when dealing with families from different cultural backgrounds.
  • Describe how self-efficacy can be influenced by communication during labour.
  • Discuss how the use of medications and medical interventions in labour can interfere with the normal process of role acquisition.
  • Consider the importance of a coordinated team when caring for families in the postpartum phase.
  • Discuss how hospital staff dogma and rigidity about feedings reduces a family's self-efficacy.
  • Discuss ways to make communication simple and positive.
  • Explain several communication techniques that may help to increase a family's self-efficacy.
  • Describe how effective communication enhances the change from dependence on others to self-reliance.
  • Describe how confidence can be enhanced by providing a postpartum community for new parents.
  • Explain the meaning of the Personal Phase of becoming a parent.

    • Pricing

    $50.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 3 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 3 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 3 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Discuss the importance of consistent messages about breastfeeding throughout the continuum of care.
  • Describe interactions that may undermine a new mother's confidence around breastfeeding.
  • Discuss the effects of our culture's sexualisation of the female breast on confidence around breastfeeding.
  • Name specific breastfeeding issues to discuss with families during pregnancy.
  • Identify helpful phrases to use when a mother is concerned about her milk supply.
  • Identify helpful language to use with mothers during and after caesarean birth.
  • Discuss the importance of counselling partners, grandmas, and other support people to aid the breastfeeding journey.
  • Identify helpful phrases to use when a mother's baby is in the NICU.
  • Identify helpful phrases to use when a breastfeeding mother is in pain.
  • Identify useful one-liners to use for supporting vulnerable new moms over the phone.

    • Pricing

    $50.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 3 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 3 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 3 Hours (RNs Only)

    (6 hours - complete bundle, save 20%)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Identify some of the possible reasons conflicting advice is so common in the healthcare system.
  • Discuss the societal challenges that make breastfeeding promotion more difficult for professionals.
  • Discuss how several researchers identified the process of becoming a family (mother).
  • Consider the role of self-efficacy in making decisions about breastfeeding.
  • Describe the techniques that can lead to more effective communication.
  • List ideas for parent education during pregnancy.
  • Create scripts to help providers and staff communicate during pregnancy.
  • Discuss how the loss of control to the medical community has impacted families' confidence.
  • Discuss how personal biases affect communication when dealing with families from different cultural backgrounds.
  • Describe how self-efficacy can be influenced by communication during labour.
  • Discuss how the use of medications and medical interventions in labour can interfere with the normal process of role acquisition.
  • Consider the importance of a coordinated team when caring for families in the postpartum phase.
  • Discuss how hospital staff dogma and rigidity about feedings reduces a family's self-efficacy.
  • Discuss ways to make communication simple and positive.
  • Explain several communication techniques that may help to increase a family's self-efficacy.
  • Describe how effective communication enhances the change from dependence on others to self-reliance.
  • Describe how confidence can be enhanced by providing a postpartum community for new parents.
  • Explain the meaning of the Personal Phase of becoming a parent.
  • Discuss the importance of consistent messages about breastfeeding throughout the continuum of care.
  • Describe interactions that may undermine a new mother's confidence around breastfeeding.
  • Discuss the effects of our culture's sexualisation of the female breast on confidence around breastfeeding. Name specific breastfeeding issues to discuss with families during pregnancy.
  • Identify helpful phrases to use when a mother is concerned about her milk supply.
  • Identify helpful language to use with mothers during and after caesarean birth.
  • Discuss the importance of counselling partners, grandmas, and other support people to aid the breastfeeding journey.
  • Identify helpful phrases to use when a mother's baby is in the NICU.
  • Identify helpful phrases to use when a breastfeeding mother is in pain.
  • Identify useful one-liners to use for supporting vulnerable new moms over the phone.

    • Pricing

    $80.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 6 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 6 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 6 Hours (RNs Only)

    Individual "Foundations for Best Practice" Modules

    2 hours each, unless otherwise noted

    Lectures can be ordered as stand-alone online learning modules. Order one or more to earn continuing education hours. Click on a module title to view the learning objectives.

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Discuss how breastfeeding is an important part of the bigger picture of maternal child health
  • Identify national and international healthcare organizations that have included breastfeeding as part of their strategic health plan
  • Discuss the importance of policies that support exclusive breastfeeding
  • Describe how the personalizing of breastfeeding can interfere with effective communication with women about feeding their babies
  • Discuss how control in healthcare can be a barrier to providing effective breastfeeding care
  • Describe the difficulties of breast health promotion in a sexual breast culture
  • Identify breastfeeding teaching points appropriate for prenatal classes and interactions with pregnant women
  • List two effective programs to help pregnant women learn about breastfeeding
  • Discuss the importance of the healthcare provider's words and actions in influencing women in feeding decisions
  • Discuss times when breastfeeding promotion may be contraindicated

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Describe the effects of a changing culture on breastfeeding outcomes
  • Discuss how the history of breastfeeding can be viewed through the art of the ages
  • Identify the shift in a breastfeeding culture to a bottle feeding culture
  • Discuss the mortality rates from formula feeding that were identified in the early 1900's.
  • Discuss how control from the health system changed feeding and parenting practices
  • Explain how culture is often used as an excuse for poor practices
  • Describe how inequities in access to and quality of healthcare have impacted African American women of childbearing age
  • Discuss how assumptions about one's culture can influence the care of very young women
  • Discuss things that individuals can do to reduce inequities in the breastfeeding arena

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Describe the basic sequence of early breast development in the human fetus
  • Discuss some changes in the breast that occur during puberty and pregnancy
  • Describe important things to look for in a prenatal breast assessment
  • Discuss how breast surgeries may impact breastfeeding potential
  • Discuss the implications of breast or nipple size on breastfeeding success
  • List helpful prenatal interventions for nipples that may be challenging for breastfeeding
  • Discuss equipment that might be helpful for smooth or inverted nipples

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Describe the importance of species specific mammal milks in the survival and health of the offspring
  • Consider how unusual it is for humans to feed their babies cow milk or soy juice
  • Describe the differences in milk of "nesting" mammals and "carrying/following" mammals
  • Discuss the implications in parenting styles between nesters and carriers.
  • List some reasons for the characteristics of colostrum/early milk
  • List some differences in early milk and more mature human milk
  • Discuss the variations found in the fat components of human milk
  • Consider the possible reasons for high cholesterol in human milk
  • Discuss the link with maternal diet and fats/fatty acids found in human milk
  • Discuss the primary functions of proteins in human milk
  • List two protective proteins in human milk
  • Consider the implications when adding foreign proteins to the newborn's gastrointestinal tract
  • Discuss one reason for high lactose content in human milk
  • Discuss situations where high lactose may be problematic for breastfeeding infants
  • Describe how the carbohydrate complex contributes to protecting the newborn from harmful pathogens
  • List one recommended supplement for a breastmilk diet in the first six months

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Discuss why the human infant is protected against many pathogens/germs immediately after birth
  • Describe how human milk helps in the development of the infant's immune system
  • Describe how some infections are minimized or avoided when infants receive their own mother's milk
  • Consider the impact of antibiotics on the infant gut
  • Consider the impact of antibiotics on attitudes about feeding choices
  • List possible health risks to babies who are fed artificial milks
  • List possible health risks to adults who were fed artificial milks as infants List a possible health risk from bottle feeding
  • List possible health risks to women who don't breastfeed

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Describe the predictable patterns exhibited by newborns when they are positioned on their mother's abdomen immediately following birth
  • List the birthing routines that may negatively influence breastfeeding success
  • Discuss the impact of labour medications on breastfeeding
  • Discuss the rationale of skin-to-skin care for mother and baby
  • Discuss the importance of the first hour in establishing successful breastfeeding
  • Discuss hospital birth policies and procedures that support exclusive breastfeeding
  • List the most common causes of hypoglycaemia in newborns
  • Discuss the recent American Academy of Pediatrics changes in their recommendations for monitoring hypoglycaemia in babies at risk
  • Describe a plan to reduce the risks of hypoglycaemia (low blood sugar)
  • Consider the implications of culture on women's decisions to use medications during labour
  • Discuss the impact of narcotics and anaesthesia on maternal and newborn behaviours
  • Discuss the difficulty of doing research on labour medications and their impact on newborns
  • Describe helpful techniques in providing skin-to-skin care for newborns in the operating room following Caesarean birth
    • Discuss the differences in the infant microbiome following Caesarean and vaginal birth

    Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Discuss the negative effects of breastfeeding dogma when helping mothers feed their babies
  • Describe some helpful ways to achieve effective positioning and latch
  • Describe ways to help a mother feed multiple babies.
  • Observe key points when assessing positioning and latch.
  • Identify the hallmarks of early milk transfer and effective breastfeeding.
  • Perform a breastfeeding LATCH score

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Describe behaviors of a term healthy infant in the first hours following birth
  • Discuss why newborns may be sleepy in the first 24 hours of life
  • Identify early feeding cues in term infants
  • Discuss how research numbers about breastfeeding can cause confusion when applied to an individual mother and baby.
  • Create effective scripts when women ask specific questions about details of early feeds Identify developmental milestones for infants zero to three months of age.
  • Discuss the parenting difficulties that arise from the conflict between infant and maternal biology and the messages of modern culture
  • Explain how an understanding of infant biology can be helpful to new parents
  • List several activities that can help to sooth a crying infant

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Identify the internal anatomy of the breast
  • Discuss how ultra sound visualization has changed the understanding of internal anatomy
  • Discuss the theory of milk storage capacity
  • Describe the primary effects of prolactin in pregnancy and postpartum milk production
  • Describe the primary effects of oxytocin on women throughout their lifetime
  • Describe how our care influences milk production
  • Discuss the implications when breasts are overfilled with milk

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Explain when it may be appropriate to provide "hands-on" help with breastfeeding
  • Discuss ways to assist new mothers and their babies when early breastfeeding is challenging or difficult.
  • List things to do when a baby is sleepy or disorganized at the breast
  • List strategies for helping a mother breastfeed when she has inverted nipples
  • Discuss the importance of infant oral anatomy on breastfeeding success
  • Design a feeding care plan for a family with a baby with cleft lip and/or palate
  • Discuss why a cleft lip alone creates fewer breastfeeding difficulties than a cleft palate
  • Describe the role of the cheeks in normal suck
  • Describe the importance of the tongue in breastfeeding
  • Discuss the complexities in evaluating the scientific literature on incidence and treatment of ankyloglossia/tongue tie
  • Identify the hallmarks of problematic anterior tongue tie
  • Design a feeding care plan for a family with a baby with jaw asymmetry or jaw tilt
  • Identify the times to refer to others in any challenging feeding situation

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • List reasons why early breastfeeding is often described as uncomfortable
  • List the most common causes of early nipple pain
  • Describe the characteristics of nipple vasospasm
  • Develop a care plan to help a mother with nipple pain
  • List the most common symptoms of nipple or breast infection
  • Describe the most common causes of non-infectious mastitis
  • Describe an appropriate approach to identifying a candida infection of nipple/breast
  • Develop a care plan for someone with nipple/breast infection
  • Discuss ways to keep women breastfeeding when they experience pain

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Describe ways that nutrition can be simplified for breastfeeding families
  • List common misconceptions about nutrition for postpartum breastfeeding families
  • Provide helpful information on vitamin and mineral supplements for breastfeeding women
  • List three good sources of docosahexaenoic acid
  • Provide helpful approaches to questions about consuming alcohol when breastfeeding
  • List five possible nutritional galactogogues
  • Discuss why over-consumption of water may reduce milk production
  • Discuss why infants are at higher risk of allergies
  • List three of the most common allergens
  • Discuss the difference in allergy, food intolerance and colic in breastfeeding babies
  • List appropriate times to refer breastfeeding parents to a registered dietician

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Discuss the immaturity of all human infants
  • Discuss how breastmilk and skin to skin care can specifically help the preterm infant
  • Describe ways to enhance breastfeeding success for the premature infant
  • List ways to maximize milk volumes in mothers of preterm babies
  • List expectations of feeding progression for very preterm infants
  • List two reasons for adding fortifiers to breast milk
  • Discuss the use of donor milk in the Neonatal Intensive Care Unit
  • Discuss the possible advantages of using a nipple shield for early babies
  • Discuss the advantages of using test weights to determine breastfeeding progress
  • Design a possible discharge feeding plan for families of preterm infants

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Identify helpful resources for parents and professionals to find information on medications for breastfeeding women
  • Discuss basic considerations when evaluating the use of medications for breastfeeding mothers
  • Discuss the comparison of Metoclopramide and Domperidone to increase milk volumes
  • Identify helpful information when discussing cold medications and breastfeeding
  • Identify helpful information when discussing radiopaque dyes and breastfeeding
  • Identify helpful information when discussing antidepressants and breastfeeding
  • Identify helpful information when discussing birth control and breastfeeding
  • Identify helpful information when discussing nicotine and breastfeeding
  • Discuss ways for families to reduce exposure to environmental contaminants

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Define what is meant by "late preterm"
  • List reasons for the increase in late preterm births
  • Discuss risks associated with late preterm births
  • Describe a plan for caring for late preterm infants
  • Describe ways to enhance breastfeeding success for the mother of a late preterm infant
  • List ways for mothers to maximize breastmilk production
  • Discuss the principles of "Hands-on Pumping"

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Discuss the appropriate use of breast pumps
  • Provide several tips for the use of various supplemental tube devices at the breast
  • Describe some positive and negative results of cup feedings for supplementing the breastfed infant
  • Describe some helpful tips when using a nipple shield
  • Discuss the rationale of restricting pacifier use in the early weeks of breastfeeding

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Describe one method of hand expression of breastmilk.
  • Describe the causes of pathologic breast engorgement
  • Discuss possible treatments to relieve early breast engorgement
  • Explain the difference between engorgement and full breasts
  • Provide helpful information for mothers who abruptly stop breastfeeding with an established milk supply
  • Describe the symptoms of blocked milk ducts
  • Discuss possible treatments to relieve blocked milk ducts
  • Consider the possible reasons behind unexplained or ongoing breast pain

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Discuss the parenting difficulties that arise from the conflict between infant and maternal biology and the messages of modern culture
  • List the cultural messages about infant sleep that make parenting more complicated and difficult
  • Evaluate the current AAP recommendations for infant sleep
  • List the components of safe sleep for newborns

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Identify developmental milestones for infants three to six months of age
  • List developmental milestones in this age that are precursors to readiness for starting solids.
  • List challenges of breastfeeding the three to six-month-old baby.

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Discuss some of the negative consequences when a baby has hyperbilirubinemia
  • List some possible common and uncommon causes of hyperbilirubinemia
  • Describe some approaches to preventing physiologic hyperbilirubinemia
  • Provide helpful feeding information when families have a baby who requires phototherapy
  • Explain how ineffective breastfeeding can lead to hyperbilirubinemia

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    (3 hours)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • List the early signals that should alert parents to potential breastfeeding problems
  • List the most likely causes of poor maternal milk production in the first weeks
  • Discuss the expected milk volume increases over the first two weeks postpartum
  • Discuss the normal changes in milk volumes over the first year
  • List the most likely causes of inadequate intake in exclusively breastfed infants in the first weeks
  • Discuss the expected daily weight gain for an exclusively breastfed infant in the first three months
  • Describe a clinic visit for a mother and infant where milk supply and/or weight gain are problematic
  • Develop a feeding plan for an infant who is not gaining adequate weight
  • Discuss counseling strategies when helping a new mother who is not making adequate milk

    • Pricing

    $50.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 3 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 3 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 3 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Discuss the potential impact of breastfeeding on family relationships
  • Discuss the important role of partners in caring for breastfeeding mothers and babies
  • Describe some possible obstacles to a sexual partnership when mothers are breastfeeding
  • Provide some helpful information to assist families in their new postpartum relationship
  • Identify some early symptoms of postpartum depression
  • Describe the importance of finding a social community for postpartum women
  • Identify characteristics in postpartum women that suggest this time is one of grief as well as joy

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Consider the importance of prenatal education in preparing women for separation from their infants
  • Describe some of the challenges of breastfeeding and working outside the home
  • List helpful tips for managing some of the common challenges when women work outside the home
  • Discuss the collection and storage of breastmilk when women are separated from their breastfeeding infants

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    Details

    • Students will have 3 months (90 days) to complete the course.

    Learning Objectives

  • Identify typical developmental milestones of infants beyond the first six months
  • Discuss how marketing tactics used by commercial baby food industries influences families and professionals in feeding babies' solid foods
  • Provide evidence-based information to families about introducing solid foods to their child
  • Discuss the challenges women face when they breastfeed past the cultural norm
  • Provide helpful information to women who breastfeed through a pregnancy
  • Discuss the importance of ongoing protection and support for all mothers who continue breastfeeding beyond the early months

    • Pricing

    $30.00 per person

    Education Credits

    • International Board of Lactation Consultant Examiners, Provider Number: CLT108-4 - 2 L CERPs
    • Instructional hours in topics on IBLCE Detailed Content Outline - 2 Hours
    • California Board of Registered Nursing, Provider Number: CEP 14127 - 2 Hours (RNs Only)

    * Offer automatically applied at the time of purchase of six (or more) eligible online lactation education courses: any 2 or 3-hour module, Provider Ten Step Education, or Excellence in Care with Ten Steps. It cannot be applied retroactively or prospectively. Does not apply towards the Foundations FULL PROGRAM.

    All Evergreen Perinatal Education LLC courses follow the IBCLC Detailed Content Outline. And Evergreen Perinatal Education has been accepted by International Board of Lactation Consultant Examiners® (IBLCE®) as a CERP provider for the listed Continuing Education Recognition Points (CERPs) programme. Determination of CERPs eligibility or CERPs Provider status does not imply IBLCE®’s endorsement or assessment of education quality.

    Frequently Asked Questions

    Click for more information

    What kind of discount pricing do you offer hospitals for online learning?

    We have several discount pricing options for the Online Excellence in Care with the Ten Steps program (Online BFHI education program). The regular fee is $125 per person. We have an institutional pricing option for those institutions interested in contracting with EPE starting at $85 per person. We also have combination packages which blend our face-to-face and online programs which may make you eligible for other potential discounts. This initial face-to-face encounter is perfect for energizing and focusing staff. The Online BFHI education program is ideal for staff who cannot attend the face-to-face course, for new hires or for any staff member who needs a refresher. For more information on institutional online education discounts, please see EPE's Institutional Group Subscription brochure.

    What kind of combination packages do you offer for BFHI education?

    We are pleased to be able to offer a package that combines both our face-to-face and online Baby Friendly Hospital education programs. Our website is full of information about the various course options, so please take some time to review the information posted. Please contact us directly and we would be delighted to discuss the options, pricing, and scheduling availability and to customize a program for you and your staff.

    How long will I have access to the online education once I register?

    You will have 1 year (365 days) from the date of purchase to view and complete the full Foundations course. You will have 180 days from the date of purchase to view and complete the content for Online Excellence in Care with the Ten Steps. You will have 90 days from the date of purchase to view and complete any of our 2-hour or 3-hour lactation education modules. When you log in to the myEPE system, it will have the expiration date(s) listed next to the course(s) you registered for.

    What are the steps involved in the registration process?

    To create an EPE user account, go to the registration page. Enter your email, password, confirm password, first name, last name, country, profession, and IBCLC certification year if you select "IBCLC". After submitting this information, the system will return to the LOGIN screen. Use the email and password you specified during registration to gain access to your account and complete the course sign-up and payment process.

    What are the required fields for creating an account?

    Required fields include email, password, confirm password, first name, last name, country, profession, and IBCLC certification year if you select "IBCLC". After you enter information for those fields, you will return to the LOGIN screen. Use the email and password you specified during registration to gain access to your account and then you can complete the course sign-up and payment process.

    What are the system requirements for online education?

    Please double check to be sure the computer you're using meets the system requirements, including a supported web browser and updated Flash player.

    It is the user's responsibility to ensure that she or he possesses the technology necessary to support access to EPE's online courses.

    • Cookies should be enabled for logins to work.
    • Javascript must be enabled.
    • One of the following Web browsers (the most current version available):
      • Google Chrome (preferred browser), Firefox, & Safari. We discourage the use of Internet Explorer and other unsupported browsers, as they are often incompatible with the LMS.
      • These are supported across Windows, Mac, Linux, and Android.

    I have purchased an online course, but I don't know where to start?

    Following registration and payment, you should receive two (2) separate emails from EPE, info@evergreenperinataleducation.com. Please check your SPAM and JUNK mail folders if you do not see them in your INBOX.

    • "Welcome to Evergreen Perinatal Education" indicates you set up an account and this email will specify the username and password selected during the registration process with a Web link for completing the sign-up process.
    • "Evergreen Perinatal Education: Signup Completed" with a Web link to access information about your courses and live event registrations under "My Courses".

    I have purchased an online course, but I haven't received any confirmation emails.

    Following registration and payment, you should receive two (2) separate emails from EPE, info@evergreenperinataleducation.com, as indicated in the above FAQ. Please check your SPAM and JUNK mail folders if you do not see them in your INBOX. If you have only received one (1), the sign-up process is incomplete. Please sign-in with the username and password you specified when you created an account and then add the desired course or courses to your shopping cart. You may then proceed to the payment screen to complete the transaction. You will receive a second email with the Web link to access your courses once your payment has been processed.

    I reset my password, but I am not receiving any confirmation of this request.

    You may reset your password at any time. You will receive an email confirming this change at the email address provided, presuming that email address is associated with your EPE account. If you do not receive this confirmation email in your INBOX, please do check your SPAM and JUNK mail folders in case the email was filtered. Email notifications are sent from info@evergreenperinataleducation.com.

    The course won't launch from "my courses"?

    If you are having difficulty viewing content, please do the following to see if it resolves the issue:

    • Be sure you are using the username and password you specified during the registration process.
    • Close your web browser completely and restart the web browser. Return the "My Courses" using the information contained in the "Evergreen Perinatal Education: Signup Completed" email. If restarting the web browser does not work, clear your cache and other browser data such as cookies. To clear Google Chrome's cache and browser data, please read more here. After clearing the cache, close the web browser completely and restart the web browser. You can clear the cache for Firefox by going to Firefox > Preferences. You can clear the cache for Safari by going to Safari > Empty Cache.
    • Be sure the computer you are using meets the system requirements listed on the program page

    How do I clear my browsing history, cache, or cookies?

    1. First, try closing your web browser completely and restart the web browser. Return the "My Courses" using the information contained in the "Evergreen Perinatal Education: Signup Completed" email.
    2. If restarting the web browser does not work, clear your cache and other browser data such as cookies.
      • You can do this in Internet Explorer by going to Tools > Internet Options > General > Temporary Internet Files and select Delete Cookies and Delete Files.
      • You can clear the cache for Firefox by going to Firefox > Preferences.
      • You can clear the cache for Safari by going to Safari > Empty Cache.
      • To clear Google Chrome's cache and browser data, please read more here.
    3. After clearing the cache, close the web browser completely and restart the web browser.

    I have viewed and completed online content, but the system information doesn't match (system says "not viewed" or "incomplete")?

    There are a variety of reasons why this may happen, all of which are frustrating. If there's a system failure while you are viewing content, the attempt will not be recorded. This includes:

    • The browser crashed.
    • The computer crashed.
    • There was a power outage.

    If there was a system failure, you will need to login to the system under "My Courses" and restart the course. If there was not a system failure, remember to close the browser window which displayed the content after completing the content for the results to be recorded. Any method for closing the browser window is acceptable. You may:

    • Click the Exit tab in the Presenter player.
    • Click the Finish button in an exam.
    • Click the "X" in the upper right corner of the browser window.

    The system will remember where you left off and ask you if you want to resume once you login the next time. If you try to close the browser window without an internet connection, you will be notified that your results could not be saved. Re-establish your internet connection and click the "OK" button when asked to "Retry?" and your results will be recorded. If you do not re-establish your internet connection and click the "OK" button, your results will not be recorded, and you will need to retake the content.

    The online course content launches, but then freezes or stops suddenly?

    Bandwidth is the speed/transfer rate at which you are connected to the internet. If you are using a dial-up Modem, this is considered to be a slow to moderate speed for data transfer and content may load more slowly. Check with your IT department to be sure low bandwidth is not the problem. You might also inquire with your IT department about firewalls in terms of e-learning, webinars:

    • Are there any sophisticated content filtering rules being applied (e.g. on the word "breast")?
    • Are there any time limits being applied on online multimedia sessions?
    • Are there any connection issues or download speeds which may be affecting multimedia viewing after a certain number of minutes?

    Try logging in from another computer from a different location. For example, if you are accessing content from home, try accessing it from work or the library. It is also possible the content management system that EPE uses is not working properly. As we become aware of content management system failures, we will notify all users accordingly.

    I cannot get the exam to accept an answer I believe to be correct?

    There are a variety of exam question types used throughout the mini exams and the final, comprehensive exam. Question types include true/false, multiple choice, select all the apply, and sequence. Please consider the question type when selecting or providing an answer.

    Please note: exam question content is pulled from course audio, the syllabus located in the resource tab of each module, and from the videos throughout the course. Consider reviewing each prior to taking the exam.

    The videos in my online course don’t work (& other IT issues)

    We understand that Learners now want to access eLearning content on all kinds of devices and in all kinds of environments. While mobile learning options can be really convenient, the technology they rely on can cause problems beyond the learning platform (LMS). It can be difficult to fully control the kinds of technologies and devices learners use to access course content.

    The range of browsers and versions of browsers used are often a culprit. Some browser plugins may prevent a course from communicating completion statuses back to the LMS. Other issues can be generated by the dependence of SCORM and xAPI course content on Flash technology, which might not be supported by every browser.

    With that in mind let's see if we can move you forward.

    1. Please double check to be sure the computer you're using meets the system requirements.

      System Requirements for Online Education

      It is the user's responsibility to ensure that she or he possesses the technology necessary to support access to EPE's online courses.

      • Cookies should be enabled for logins to work.
      • Javascript must be enabled.
      • One of the following Web browsers (the most current version available):
        • Chrome - Google Chrome is the preferred Browser of the Learning Management System we use. While Firefox and Safari are supported we recommend the exclusive use of Google Chrome to eliminate any connectivity issues while accessing the learning content. Please do not use Internet Explorer, Microsoft Edge, or other unsupported browsers. as they will cause alterations in content, connection, and freezing during videos.
        • Firefox
        • Safari
        These are supported across Windows, Mac, Linux, and Android.
    2. It is also possible you need to clear out your web browser.
      • First, try closing your web browser completely and restart the web browser. Return the "My Courses" using the information contained in the "Evergreen Perinatal Education: Signup Completed" email.
      • If restarting the web browser does not work, clear your cache and other browser data such as cookies.
        • You can do this in Internet Explorer by going to Tools > Internet Options > General > Temporary Internet Files and select Delete Cookies and Delete Files.
        • You can clear the cache for Firefox by going to Firefox > Preferences.
        • You can clear the cache for Safari by going to Safari > Empty Cache.
        • To clear Google Chrome's cache and browser data, please read more here.
      • After clearing the cache, close the web browser completely and restart the web browser.

    3. Other things to consider for troubleshooting:

      • Are there any time firewall limits being applied on online multimedia sessions?
      • Are there any connection issues or download speeds that may be affecting multimedia viewing?

    System outages will be reported from our e-learning host — the content launches and video streams from that end.  If you did not receive notification of outages please move forward with the system checks as outlined above. We are confident that you'll be on your way in no time.

    I have finished the course and need to download my certificate of completion.

    Please log in to your my EPE account and go to My Courses. You will see the online course name, the date of completion and a link to the certificate of completion. Click the link and download and/or print a hard copy your certificate. If you have completed the course including the final exam and you DO NOT see a link to your certificate of completion, please log back in to myCourses, launch the course in question, and check to be sure you clicked the FINISH button once the exam results are displayed so that the system may accurately log and record your session. Click FINISH and close the content viewer and your web browser. This should cue the system to complete the course and supply your certificate of completion.

    Who do I contact if none of the above solutions resolves the problem I am experiencing?

    Please do contact us at info@ for additional assistance. We make every attempt to respond in less than 24 hours.

    What is your refund policy for online courses?

    All sales for online education are final. All purchases for online courses are non refundable and non transferable. For refund policies about our face to face courses, please visit our policies page.

    Is Evergreen Perinatal Education certified as a CERP provider by IBCLE?

    Evergreen Perinatal Education has been accepted by International Board of Lactation Consultant Examiners® (IBLCE®) as a CERP provider for the listed Continuing Education Recognition Points (CERPs) programme. Determination of CERPs eligibility or CERPs Provider status does not imply IBLCE®’s endorsement or assessment of education quality.

    Why do your courses utilize British English?

    British English is used internationally as the standard for the lactation field. The IBCLE exam will utilize British English and it helps prepare you for the slight differences.